London Computer Centre Ltd 0207 7800 100

IT Helpdesk Support

London Computer Centre has been providing professional IT Support to businesses since early 1980’s. Our helpdesk, which is based at our head office in the heart of the Central London, provides unparalleled technical know-how and accredited expertise in all the areas of IT to all of our corporate clients and businesses.  

Whilst around 85% of client’s requests can be resolved quickly using remote desktop support, there are some instances where an onsite presence is absolutely necessary. Our excellent location helps us to be onsite as soon as possible. Our Microsoft and Cisco certified engineers are equipped to deal with 1st, 2nd and 3rd line issues on all systems.

LCC provides:

  • On-site and remote IT support
  • IT support for your office staff
  • Job tracking and reporting
  • IT security & server monitoring
  • Server and Client update management
  • New staff setup with training
  • Hardware and software auditing
  • IT Hardware
  • IT Consulting

Comprehensive IT Care - Small & Medium Enterprise Support Packages

  • Don't wait for disaster to strike your business. Be prepared with our pro-active IT support packages.
  • We provide an integrated end to end solution fully tailored to your business needs.
  • LCC's central office is situated in London where dedicated staff are employed to providing support and have the infrastructure in place to ensure problems are swiftly resolved.
  • Servers, networks, workstations - we have the know-how gained after 35 years in business supporting IT. Our packages include the following:

Asset Management

Keep track of your hardware and software & inventory and manage updates and patches as well as purchases, warranties and licenses. 
Audit and keep track of new devices on your network - essential in the age of BYOD devices.
Be aware of and audit new devices on your system.

Servershelf 

Security

 Keep up to date with your security needs.
 We monitor your OS.'s antivirus and firewall for updates and issues. 
 Option for Cloud based anti-spam solutions to weed out time-wasting and potentially dangerous emails.

 Anti Virus

Health Check Report:

Proactive IT system status and hralth check monitoring & alerts.
These reports will highlight any issues in your domain and help plan for future IT needs.
We provide reports to document health status, events and response times.
IT inventory reports also included.

 Health Checks

Web Portal & Interactive remote technician user chat

Quickly raise support tickets and keep track of events with our easy to use nominated user web portal.
Clear billing and ablity to track events and repsonse times.
We offer remote and on-site support.

 IT help Desk

Robust data protection and backup system

A business continuity solution with archive and disaster recovery to minimize any down-time.
You get more than peace of mind through robust business continuity solutions with archive and disaster recovery. 
This includes:- Back integrity checking. Scheduled backups of operating system, applications, configuration settings,
running services, and data.
Full bare metal recovery recovery to a new system.
Backup options include Small Business Server, Exchange, SQL server, & VMWare based platforms & various flavours of workstations.

 SAS Backup Drive
 Call 0207 7800 102 and find out more